1. When should I settle trades?
   
2. How do I deposit money into my securities account?
   
3. How can I deposit stocks to my GCap Securities Account ?
   
4. How can I withdraw money from my Securities Account ?
   
5. How can I withdraw stocks from my Securities Account ?
   
6. What is a "Settlement Instruction" ?
   

1. When should I settle trades?

For Pure Online Accounts, you need to have sufficient funds or stocks in your securities account before placing order. Under this T+0 arrangement , the money deposited into your securities account can earn interest at rate offered by GCap.

For Custodian Accounts, you are required to settle trades within two trading days of the order(s) being placed. GCap Marketing Executives are pleased to explain to you how to faciliate your trading on trading day.

For Margin Accounts, you are not required to settle in full on the specified day. However, you must ensure that the minimum amount required to meet the marginable balance is maintained in your account.

* Please note that if you are transferring funds via PPS, you should do it at least one trading day before the respective settlement day. This means T+2 settlement should deposit funds on T+1 and margin accounts should deposit funds at least one working day prior to settlement day. Please refer to FAQ-PPS for details.

2. How do I deposit money into my securities account?

You can deposit money into your securities account in any of the following ways:

1. Direct deposit to DBS Bank (Hong Kong) Limited
   Deposit the sum at any branches of the DBS Bank (Hong Kong) Limited and credit the sum to "GuocoCapital Limited" current account (#511833345) with your account no. and account type as reference. (Please use letter "U" or "M" to indicate the account type - For custodian account, please write Uxxxxx00. For margin account, please write Mxxxxx00)
   
   
2. Deliver a crossed cheque to our office
   Crossed Cheque should be made payable to "GuocoCapital Limited". Kindly indicate your account name, account type and your GCap account no. at the back of the cheque and send it to:
   
   GuocoCapital Limited.
   12^th Floor, The Center,
   99 Queen's Road Central,
   Central, Hong Kong
   
   
3. Deposit funds via PPS
   Customers with PPS accounts can make payment via a phone or the Internet
   
   PPS by Phone: You can transfer funds from your bank account to GCap account using a phone. Dial 18011 for registration and 18031 for payment. The merchant code for GuocoCapital Limited is 9253.
   
   PPS by Internet: If you are a registered user of the PPS and have a PPS Internet Password, you can make direct payment via PPS website at http://www.ppshk.com.
   
   Note: For details, please refer to FAQ - PPS Service, or call PPS pre-recorded Information Hotline 900 00 222 329 or the PPS Company Hotline 2311 9876.
   
   
4. Deposit funds via HSBC PayBills
   
   Internet Banking
   Login to online@hsbc, select "View & Pay Bills" under "Banking" category from the main menu.
   
   Phone Banking
   Dial the following hotline numbers to access HSBC Phone Banking service for funds transfer
   
   
   • For HSBC Premier Account: please call 2233 3322
   • For HSBC PowerVantage Account: please call 2748 8333
   • For other HSBC Accounts: please call 2233 3000
   
   Automatic Teller Machine (ATM)
   Visit any HSBC or Hang Seng Bank ATMs and select the "Bill Payment" option
   
   Note: For details, please refer to FAQ - HSBC PayBills Service.
   
   
5. Deposit funds via Internet Bill Payment service
   Customers who have an Internet banking account with the following banks can use the Internet Bill Payment service to deposit funds to your GCap account:
   
   
   • CITIC Ka Wah Bank
   • Citibank
   • Dah Sing Bank
   • DBS Bank (HK)
   • Fubon Bank
   • Mevas Bank
   • The Bank of East Asia
   • Shanghai Commercial Bank
   • Wing Hang Bank
   • Wing Lung Bank
   
   
6. Arrange a Telegraphic Transfer payment
   Payment can be made payable to the following banks, details are as below,
   
   

   Name of Bank:	DBS Bank (Hong Kong) Limited	Bank of China (Hong Kong) Limited
   Address:	Ground Floor, The Center, 99 Queen's Road Central, Hong Kong	1 Garden Road, Central, Hong Kong
   Swift Code:	DHBKHKHH	BKCHHKHHXXX
   Name of A/C:	GuocoCapital Limited	GuocoCapital Limited
   A/C number:	51-1833345	012-875-0-032713-0

   
   Note:
   1. Please be reminded to check the cut-off time of each method and indicate your Account Name, Account No. and Account Type in the cheque, Deposit Slip or TT in all your payment to ensure the fund transfer process will not be delayed.
   2. Please inform your designated Marketing Executive after fund deposit and fax your remittance advice to the attention of Accounts Department at (852) 2285 3128.

3. How can I deposit stocks to my GCap Securities Account?

If your stocks are in the custody of other brokerage houses or custodians , please deliver the shares to us through Settlement Instruction.

If you hold physical scrips, you should consider carefully whether deposit of physical scrips into Hong Kong Clearing via GCap would result in any loss rights, including but not limited to loyalty bonus shares, which will only be awarded to an individual original owner of the security registered in his/her own name. Please ensure you understand the consequences to such a deposit. Neither GCap nor any of its officers and agents shall be held responsible or liable for any consequential loss arising from such deposit of physical scrip which solely your responsibility and decision. If you agree to this, you can deliver the scrips to us at:

GuocoCapital Limited
12^thFloor, The Center
99 Queen's Road Central
Hong Kong

For your own protection, we recommend that you do not sign on the back of the physical scrips until you have reached our office.

4. How can I withdraw money from my Securities Account?

You can instruct us to withdraw funds from Monday to Friday (except public holidays) by the following means:

• Through Internet: click into Cash Withdrawal, complete the withdrawal form and submit the instruction; or
• Through Automated Trading Hotline at (852) 2218 2688: key in your withdrawal instructions. This channel is applicable to withdrawing funds for depositing into your designated bank account; or
• Visit our office in person during office hours from 9:00 a.m. to 6:00 p.m.; complete the withdrawal form and return to us. The withdrawal form can also be sent to us by post at:-

  GuocoCapital Limited
  12^thFloor, The Center
  99 Queen's Road Central
  Hong Kong
  Attn.: Customer Service Department
  
  

  (Forms are available upon request)

• Give verbal instruction through our office telephone to your Account Executive during office hours for funds depositing into the designated bank account registered in your own name.

5. How can I withdraw stocks from my Securities Account?

You can send us your instructions for withdrawal by the following means:

• Click into the Settlement Instruction page on our web site, complete the withdrawal form and send it to us via email; or
• Fax or mail us your withdrawal instructions

6. What is a "Settlement Instruction"?

This is an instruction that you give to a brokerage, such as GCap, to receive stocks from another brokerage or to transfer stocks to another brokerage. The instruction should not involve any change of underlying beneficiary and is good only for transfer of stocks among Hong Kong brokerages.